Within 1–2 business days from our studio in Brooklyn. You'll get tracking the moment it leaves us. International orders go via DHL and usually arrive in 4–7 days.

If it hasn't shipped yet, absolutely — just email hello@solandstone.co within 12 hours and we'll take care of it. Once it's on the truck, we can help you with a return instead.

Every order ships in a hand-stitched linen pouch with a letterpressed card — so yes, free, always. If you want a handwritten note, add it at checkout.

Free US shipping on every order. International starts at $18 via DHL. Duties to the EU and UK are included in our prices — no surprise fees at the door.

We ship to the US, Canada, the EU, UK, Australia, Japan, Mexico, and most of Latin America. If you don't see yours at checkout, email us — we can usually work it out.

90 days, no questions. If it doesn't feel right on, send it back — we'll refund you fully or swap for another piece. You pay return shipping only on international orders.

Our pieces carry a one-year guarantee against defects in the cord, clasp, or knot work. If anything goes wrong in the first year, we repair it free and ship it back fast.

Four Wixárika families — about eleven women — in the Sierra Madre mountains of Nayarit and Jalisco, Mexico. Every piece is signed and traceable to a maker by name.

Yes. Every bead is threaded by hand. A fringe necklace takes 18–24 hours across three afternoons. There are no machines, no factories, no shortcuts.

Czech 11/0 glass seed beads (Preciosa Ornela), chosen in person on an annual sourcing trip. Cords are waxed Egyptian cotton. Findings are sterling silver or 14k gold-fill.

Keep it dry — no showers, no ocean. Clean with a soft cotton cloth. Store flat, not hanging. We include a care card with every order.